Privacy Policy

HomeAxis Pro (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our mobile app and related services. By using HomeAxis Pro, you agree to the practices described in this Privacy Policy.

1. Information We Collect

• Personal Data: We collect personal information you voluntarily provide to us, such as your name, email address, phone number, and billing information. This data is necessary for account creation, billing, and app functionality.

• Automatically Collected Information: We collect certain information automatically when you use the App, including IP address, device type, unique device identifiers, browser type, usage data, and information on app activity. This helps us improve the App and personalize your experience.

• Location Data: With your consent, we may collect information about your device’s location to enhance App features.

2. How We Use Your Information

• Service Provision: To provide, operate, and maintain the App, process your requests, manage subscriptions, and enable app features.

• Improvement and Personalization: To improve the App’s functionality, user experience, and analytics, and to develop new features.

• Communication: To send you information about your account, billing, customer service communications, and updates on App policies.

• Marketing: With your consent, we may use your information to send promotional materials or updates about our services. You can opt-out of marketing communications at any time.

3. How We Share Your Information

• Service Providers: We may share your information with trusted third-party vendors for purposes such as payment processing, data analytics, email delivery, app delivery, and technical support.

• Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

• Legal Obligations: We may disclose your information as required by law or to respond to legal requests, comply with court orders, or protect our rights and the safety of others.

• With Your Consent: We may share your personal information for other purposes if we have your consent.

4. Your Privacy Rights

For California Residents (CCPA)

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected, used, or disclosed in the past 12 months.

• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.

• Right to Opt-Out: We do not sell personal information. However, if this changes, you have the right to opt-out of the sale of your personal information.

• Exercising Your Rights: To exercise these rights, contact us at support@homeaxispro.com. We will verify your request by confirming information associated with your account.

For EU/EEA Residents (GDPR)

• Right to Access: You have the right to request access to your personal data that we process.

• Right to Rectify: You have the right to request correction of inaccurate personal data.

• Right to Erase: You have the right to request the deletion of your personal data, subject to applicable legal limitations.

• Right to Restrict Processing: You have the right to request a restriction on the processing of your data.

• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

• Right to Object: You have the right to object to the processing of your personal data for marketing purposes.

• Exercising Your Rights: To exercise these rights, contact us at [contact email/phone]. We will verify your request and respond within 30 days.

5. International Data Transfers

• HomeAxis Pro is based in the United States, and by using the App, you consent to the transfer of your information to the U.S. If you are an EU/EEA resident, we will take appropriate safeguards to ensure data is protected in compliance with GDPR.

6. Data Security

• We use administrative, technical, and physical security measures to protect your information. While we strive to protect your personal information, no method of transmission or storage is 100% secure. Therefore, we cannot guarantee its absolute security.

7. Data Retention

• We retain personal information as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you request deletion, we will delete your data in accordance with our legal obligations.

8. Children’s Privacy

• Our App is not intended for children under 18, and we do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will promptly delete it.

9. Third-Party Links

• The App may contain links to third-party websites. This Privacy Policy does not apply to these websites, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to this Privacy Policy

• We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page, and we encourage you to review it periodically.

11. Contact Us

• If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
  Email: Support@homeaxispro.com
  Address: PO Box 31, Cumberland, RI 02864